Last updated: March 15, 2025 | Effective Date: March 15, 2025
1 Information We Collect
We collect information you provide directly to us when you create an
account, use our services, or communicate with us. This includes your
name, email address, phone number, business information, and payment
details when you engage with our platform.
Personal Information
- Contact details including name, email address, and phone number
- Business information such as company name, industry, and
business size
- Professional background and experience details
- Communication preferences and marketing consent
Technical Information
- IP address, browser type, and operating system
- Device information and unique device identifiers
- Usage patterns, page views, and session duration
- Cookies and similar tracking technologies data
We never collect sensitive personal information such as health
records, financial account numbers, or government identification
numbers unless specifically required for service delivery.
2 How We Use Your
Information
Your information helps us provide, improve, and personalize our
business scaling services. We use this data to deliver educational
content, facilitate networking opportunities, and support your
professional development goals.
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Purpose
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Legal Basis
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Data Types Used
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Service delivery and account management
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Contract performance
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Contact details, business information
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Platform improvement and analytics
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Legitimate interest
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Usage data, technical information
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Marketing communications
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Consent
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Contact details, preferences
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Legal compliance and security
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Legal obligation
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All collected data as needed
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Communication Purposes
We may contact you about service updates, educational
opportunities, industry insights, and promotional offers. You can
adjust your communication preferences or unsubscribe at any time
through your account settings or by contacting us directly.
3 Information Sharing and
Disclosure
We respect your privacy and don't sell your personal information to
third parties. However, we may share your data in specific
circumstances to provide our services effectively and comply with legal
requirements.
Service Providers and Partners
- Payment processors for handling transactions securely
- Email service providers for delivering communications
- Cloud hosting providers for data storage and platform
functionality
- Analytics providers to understand platform usage and improve
services
- Customer support tools to provide assistance when needed
Legal Requirements
We may disclose your information when required by law, court order,
or government regulation. This includes cooperation with law
enforcement agencies, tax authorities, and regulatory bodies when
legally mandated under Australian privacy laws and regulations.
All third-party service providers are contractually bound to
protect your information and use it only for the specific purposes
we've authorized.
4 Your Rights and Choices
Under Australian Privacy Principles and applicable privacy laws, you
have several rights regarding your personal information. We're
committed to honoring these rights and providing you with control over
your data.
Access and Correction Rights
- Request access to the personal information we hold about you
- Ask for corrections to inaccurate or outdated information
- Request deletion of your personal information in certain
circumstances
- Receive a copy of your data in a portable format
- Withdraw consent for marketing communications at any time
How to Exercise Your Rights
To exercise any of these rights, contact us using the details
provided at the end of this policy. We'll respond to your request
within 30 days and may ask you to verify your identity before
processing requests that involve accessing or changing your
personal information.
Complaints Process
If you have concerns about how we handle your personal information,
please contact us first. If you're not satisfied with our response,
you can lodge a complaint with the Office of the Australian
Information Commissioner (OAIC).
5 Data Security and
Retention
We implement comprehensive security measures to protect your personal
information from unauthorized access, disclosure, alteration, and
destruction. Our security practices include both technical and
administrative safeguards.
Security Measures
- SSL encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls and employee training on privacy practices
- Secure backup systems and disaster recovery procedures
- Multi-factor authentication for administrative access
Data Retention Periods
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Data Type
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Retention Period
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Reason
|
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Account information
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Duration of account plus 3 years
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Service provision and legal compliance
|
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Transaction records
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7 years
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Tax and financial compliance
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Marketing preferences
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Until withdrawn or 2 years inactive
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Respect communication preferences
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Technical logs
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12 months
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Security monitoring and troubleshooting
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6 Cookies and Tracking
Technologies
Our website uses cookies and similar technologies to enhance your
browsing experience, analyze site usage, and deliver personalized
content. You can control cookie preferences through your browser
settings.
Types of Cookies We Use
-
Essential cookies: Required for basic site
functionality and security
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Analytics cookies: Help us understand how
visitors use our website
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Preference cookies: Remember your choices and
personalize your experience
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Marketing cookies: Enable targeted advertising
and measure campaign effectiveness
You can disable cookies through your browser settings, but this may
affect some website functionality. We respect "Do Not Track"
signals where technically feasible.
7 International Data
Transfers
While zorynquelavis operates primarily in Australia, some of our service
providers may be located overseas. When we transfer your personal
information internationally, we ensure appropriate safeguards are in
place to protect your privacy rights.
Transfer Safeguards
- Contracts with international service providers include privacy
protection clauses
- We only work with providers in countries with adequate privacy
protections
- Data transfer agreements comply with Australian Privacy
Principles
- Regular audits ensure ongoing compliance with privacy
requirements
8 Changes to This Privacy
Policy
We may update this privacy policy periodically to reflect changes in
our practices, services, or legal requirements. When we make
significant changes, we'll notify you through email or prominent
website notices before the changes take effect.
Notification Process
For minor updates, we'll post the revised policy on our website
with an updated "Last Modified" date. For material changes that
significantly affect how we collect, use, or share your
information, we'll provide at least 30 days' advance notice via
email or through your account dashboard.
